Privacy Policy

When we build or run systems for a business client, the personal information of that client's customers belongs to the client. We handle it only to deliver our services to that client and on its instructions. If you are a customer of one of our clients, please contact that business about your data.

• Personal Information: Name, email address, phone number, business details, and payment information.
• Usage Data: Information about how you interact with our services, including log data, cookies, and analytics.
• AI Interactions: Information you provide in conversations with our AI systems, used to answer you and to deliver our services. We do not use it to train AI models.
• Device and Technical Information: IP address, browser type, operating system, and other technical details for service optimization.
• Calls and Messages: Calls to our phone lines, including calls answered by an AI voice agent, may be recorded and transcribed. Text messages and emails you exchange with us are stored.
• Information from Public Sources: Business names, business contact details, and websites published in public directories, business listings, and company websites.

Please do not send us health information, financial account numbers, or government ID numbers unless we have agreed in writing how they will be handled.

• Consent: When you explicitly provide permission for data collection.
• Contractual Necessity: When data is required to fulfill our obligations under an agreement.
• Legitimate Interests: To enhance service quality, security, and fraud prevention.
• Legal Obligations: When required to comply with regulatory requirements.

• To provide, maintain, and improve our AI services.
• To process payments.
• To communicate with you regarding service updates, promotions, or support inquiries.
• To ensure security and prevent fraudulent activities.
• To comply with applicable laws and enforce our Terms of Service.

• We store user data securely using industry-standard encryption and protection measures.
• We do not sell or rent your data to third parties.
• We share data only with the service providers we use to run our business and deliver our services, such as our CRM, AI model, telephone, text message, email, scheduling, payment, and hosting providers, and only so they can provide those services to us.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent are never shared with any third party.
• Data is retained for as long as necessary to fulfill its intended purpose or comply with legal requirements.
• If data is no longer needed, we take steps to securely delete or anonymize it.

• We use cookies and similar tracking technologies to improve user experience.
• Third-party services (e.g., Google Analytics, Facebook Pixels) may collect data for analytics or advertising purposes.
• Users may manage cookie preferences via browser settings or opt-out mechanisms.

• If your data is transferred outside your country of residence, we ensure adequate safeguards to protect it.
• Our service providers may store and process data in the United States.

• You may request access, correction, or deletion of your personal information.
• You can opt out of promotional communications at any time.
• You may disable cookies via your browser settings.
• If you wish to withdraw consent or object to data processing, you may contact us.
• You can stop text messages from us at any time by replying STOP.